At Saneen, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect different types of information to provide and improve our services, including:
1.1 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment gateways)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Pages visited and interaction data
- Device information
- Cookies and tracking technologies
1.3 Information from Third Parties
We may receive information from third-party platforms (e.g., social media logins, payment processors, marketing affiliates).
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To communicate regarding purchases, inquiries, and customer support
- To personalize user experience and improve website functionality
- To prevent fraud and ensure security
- To comply with legal obligations in Bangladesh
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers (e.g., shipping companies, payment processors, IT services)
- Legal Authorities if required by law (e.g., Bangladesh’s Digital Security Act, 2018)
- Business Transfers in case of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your data, including encryption, secure servers, and access restrictions. However, no online transmission is 100% secure, so we encourage users to take necessary precautions.
5. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance your experience. You can modify your browser settings to disable cookies, but this may affect site functionality.
6. Your Rights and Choices
Under Bangladesh’s Personal Data Protection Act (if enacted), you have the right to:
- Access and correct your personal data
- Request deletion of your data
- Withdraw consent for data processing
- Lodge complaints with regulatory authorities
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.
10. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
Saneen
Address: Shonir Akhra, Jatrabari, Dhaka – 1236, Bangladesh.
Email: saneenbd.com
Phone: +880 1684-188385
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.